Helping our customers grow their business,
one solution at a time

Across all industries, businesses are saving time and money using RMI as their trusted HR business partner

Explore our customers stories to see why they chose RMI as their HR solution!

Customer Spotlight

Spanish American Center1

Member Since: 2004 | Company Size: 12 employees | Industry: Non-Profit | Location: Leominster, MA

Expertise in all things

Since 1966, The Spanish American Center, a non-profit organization in Leominster, Massachusetts, has been committed to serving the needs of the Hispanic community. Although the centers primary focus is on the Spanish population, anyone in need of support is welcome with open arms. Today, the center offers multiple programs including ESL and Civic Programs, Peer Leadership Training, Food Security Assistance via meals to the homeless and a Community Food Pantry. Additionally, they offer Elderly Outreach/Engagement, Domestic Violence Comprehensive Services and Counseling, as well as a Referral Program to aid the homeless by offering resources to help get their lives on track.

Due to the COVID-19 pandemic, The Spanish American Center office is temporarily closed to the public and have suspended a few programs for the time being. However, they have made every effort to provide alternative routes to get in contact with their community. The centers food pantry, although physically closed, they are providing Grab-n-Go bags of essential items ready to pick up. It became clear that as the business began to thrive, they needed some HR support.

 “Every time I call Resource Management… all I can say is wow! Your team is very professional, Customer Service is always excellent, and I couldn’t be more grateful to have you on our team”

Neddy Latimer
Executive Director

The expertise, support and professionalism that comes with joining the RMI team has been a great perk for The Spanish American Center. We sat down with Executive Director, Neddy Latimer to learn how RMI helps the center achieve their goals. She mentioned “Because RMI takes care of Payroll, Benefits, and everything in between, my team and I can focus our time and energy on the administrative duties that our job requires”. 

Neddy especially likes how easily accessible we are to providing solutions for her business. Every time she calls, she knows she will be connected with an expert right away who can help her solve any HR, Payroll, Benefits, or Workers’ Comp problems, efficiently and effectively. Neddy can grow her business with confidence knowing the RMI team has her back in even the toughest of situations.

Why The Spanish American Center chooses RMI


HR Business Partner

  • Certified experts work together as part of your team
  • Dedicated HR business partner
  • Professional hiring and termination guidance
  • Proactive employment liability management
  • Stay ahead of changing compliance regulations
  • Tailored handbooks, forms, and workplace posters, delivered at exactly the right time.
  • On-demand HR Hub connects managers and employees
  • Make better people decisions

Employee Benefits

  • Large company benefits for small and medium employers
  • Competitive benefits plans that employees appreciate
  • Complete benefits administration
  • Benefit enrollment systems and support
  • Retirement programs
  • ACA compliance support and filings

Payroll Services

  • Payroll & tax expertise to ensure accuracy
  • Integrated payroll, time tracking, and HR systems
  • Cloud-based payroll portal for your business
  • Comprehensive payroll and tax administration
  • Powerful reporting engine
  • Deduction and garnishment administration
  • New hire and termination reporting

Workers Compensation

  • Workers’ Compensation cost control programs
  • Enhanced cash flow with Pay-As-You-Go
  • No annual deposits or audits
  • Reduce injuries through worksite safety programs
  • Professional claims management
  • OSHA compliance and reporting

HR Technology

  • Streamline employee administration with a single system
  • Onboarding that gives employees a great first impression
  • Manage labor cost through comprehensive reports and
  • Manager hub for employee pay and position updates
  • Employee hub access to view compensation
  • Mobile app keeps everyone connected
  • Simple enough for small companies, but powerful enough for larger companies

See What Our Customers Have to Say