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one solution at a time
Across all industries, businesses are saving time and money using RMI as their trusted HR business partner
Explore our customers stories to see why they chose RMI as their HR solution!
Customer Spotlight
Member Since: 2019 | Company Size: 9-10 employees | Industry: Beer, Wine & Liquor Retail | Location: Canton, MA
Retaining employees through competetive
It’s not easy opening a business during a global pandemic, but for Josh Shields, owner of Shields Fine Wine, it proved to be a challenge accepted. After taking over Tri Town Discount Liquors from the previous owner in November of 2019, Shields had great plans to renovate with a new name, fresh feel, and a modern look. Despite the challenges of COVID-19, Josh ensured safety for all shoppers by offering contact-less services, including curbside pick-up and liquor delivery.
When business returns to normal, Shields will have in-store and at home tastings, as well as event bartending services. Whether it costs $5.99 or $500, Shields offers a wide variety of rare, hard-to-find products including liquor, beer, wine, tobacco, and cigars. To get the store up and running, Josh was working with a Small Business Development Center that referred him to RMI.
“We were looking for a way to offer incentives that employees couldn’t refuse, and with RMI we were able to hold on to all our existing talent that we started with.”
They knew from the start that they wanted to be a company where employees feel valued and appreciated. To achieve their goal in retaining employees, Shields knew they needed a competitive benefits package that could attract long-term staff. Because of the quality of benefits that RMI offers, Josh has been able to achieve his goal and retain all the employees he started the company with.
But it didn’t stop with benefits, Josh appreciates the personal touch he got from RMI since the beginning. Our HR Business Consultant took the time to personally meet with Josh and his managers, to understand the nature of his business, objectives, and to find a personalized solution that worked for him. Our accuracy and attention to detail is something Josh truly values too! Our easy-to-use, transparent technology platform provides seamless HR administration, from onboarding and payroll, to benefit enrollment and performance management. He no longer has to waste time in getting new employees hired or track them on paper. RMI has given Josh the freedom to focus on what matters most, his employees, business growth, and freeing up more time for fine wine.
Why Shields Fine Wine chooses RMI
HR Business Partner
- Certified experts work together as part of your team
- Dedicated HR business partner
- Professional hiring and termination guidance
- Proactive employment liability management
- Stay ahead of changing compliance regulations
- Tailored handbooks, forms, and workplace posters, delivered at exactly the right time.
- On-demand HR Hub connects managers and employees
- Make better people decisions
Employee Benefits
- Large company benefits for small and medium employers
- Competitive benefits plans that employees appreciate
- Complete benefits administration
- Benefit enrollment systems and support
- Retirement programs
- ACA compliance support and filings
Payroll Services
- Payroll & tax expertise to ensure accuracy
- Integrated payroll, time tracking, and HR systems
- Cloud-based payroll portal for your business
- Comprehensive payroll and tax administration
- Powerful reporting engine
- Deduction and garnishment administration
- New hire and termination reporting
Workers Compensation
- Workers’ Compensation cost control programs
- Enhanced cash flow with Pay-As-You-Go
- No annual deposits or audits
- Reduce injuries through worksite safety programs
- Professional claims management
- OSHA compliance and reporting
HR Technology
- Streamline employee administration with a single system
- Onboarding that gives employees a great first impression
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Manage labor cost through comprehensive reports and
analytics - Manager hub for employee pay and position updates
- Employee hub access to view compensation
- Mobile app keeps everyone connected
- Simple enough for small companies, but powerful enough for larger companies
