Helping our customers grow their business,
one solution at a time
Across all industries, businesses are saving time and money using RMI as their trusted HR business partner
Explore our customers stories to see why they chose RMI as their HR solution!
Customer Spotlight
Member Since: 2006 | Company Size: 22-25 employees | Industry: Water Filtration Systems | Location: Walpole, MA
An unmatched level of HR support
With over 30 years of water filtration experience and serving more than 30,000 households across New England and Rhode Island, Premier Water Systems takes great pride in providing their customers with the cleanest, most filtrated, and purified water possible. From drinking water systems to water softeners, bottle–less water coolers, leak detection systems and much more, their team of experts have a solution for just about any water filtration problem you may have! The business is proudly partnered with Kinetico to give their customers smart products that are good for their health, homes, businesses, the environment, and their wallets.
With great partnerships also comes great value and when we spoke to Gary Zafron, Owner of Premier Water Systems, he mentioned partnering with RMI has been one of the best decisions he’s made for his business.
Gary has worked with many PEO’s in the past, but the level of support he receives from RMI is simply, unmatched. “After working with other companies, the relationship with RMI is just different. I have always felt that I’m not just a client, but more like a partner” he said. Gary has also developed incredible working relationships with our team. As soon as he has a question or needs a quick form, he trusts that he can call his dedicated HR Consultant to get on it, right away.
Since partnering with RMI, Gary has been able to retain his top employees by offering them competitive, quality benefit plans that they can appreciate. And it doesn’t stop there. Our team also ensures that his employees are set up for success when it comes to selecting a benefit plan. We help their employees through the platform and walk them though any questions they have as they complete the enrollment process. We also help them with other requests. Whether they have a question about their payroll, direct deposit, or need help completing a form, we extend our support team to his employees too!
Gary truly values the RMI team and couldn’t be happier to have us on his side, he mentioned, “Once in a while I come across an establishment that sticks out to me, and reminds me of how a customer should feel, and for me, RMI is one of those establishments.” He added “Throughout the past 15 years I have been partnered with RMI, I have never regretted my decision.“
Why Premier Water Systems chooses RMI
HR Business Partner
- Certified experts work together as part of your team
- Dedicated HR business partner
- Professional hiring and termination guidance
- Proactive employment liability management
- Stay ahead of changing compliance regulations
- Tailored handbooks, forms, and workplace posters, delivered at exactly the right time.
- On-demand HR Hub connects managers and employees
- Make better people decisions
Employee Benefits
- Large company benefits for small and medium employers
- Competitive benefits plans that employees appreciate
- Complete benefits administration
- Benefit enrollment systems and support
- Retirement programs
- ACA compliance support and filings
Payroll Services
- Payroll & tax expertise to ensure accuracy
- Integrated payroll, time tracking, and HR systems
- Cloud-based payroll portal for your business
- Comprehensive payroll and tax administration
- Powerful reporting engine
- Deduction and garnishment administration
- New hire and termination reporting
Workers Compensation
- Workers’ Compensation cost control programs
- Enhanced cash flow with Pay-As-You-Go
- No annual deposits or audits
- Reduce injuries through worksite safety programs
- Professional claims management
- OSHA compliance and reporting
HR Technology
- Streamline employee administration with a single system
- Onboarding that gives employees a great first impression
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Manage labor cost through comprehensive reports and
analytics - Manager hub for employee pay and position updates
- Employee hub access to view compensation
- Mobile app keeps everyone connected
- Simple enough for small companies, but powerful enough for larger companies
