Employee onboarding is a process that’s integral to the efficiency, productivity and profitability of today’s businesses. In fact, an infographic on UrbanBound’s website states that “Organizations with a standard onboarding process experience 54 percent greater new hire productivity — and 77 percent of new hires who hit their first performance milestone had formal onboarding training.” To make this process successful, utilize the most effective strategies.
What is Employee Onboarding?
A guide on the USDA’s website defines employee onboarding as, “The process of acclimating and welcoming new employees into an organization and providing them with the tools, resources, and knowledge to become successful and productive.” In other words, it’s a standardized procedure used to familiarize new hires with your company and equip them with the tools and resources to thrive. While there are many ways to customize this process, following a few key strategies increases your chance of success.
Prepare Administrative Forms
You can expedite things considerably by preparing all of the necessary paperwork to get the formalities out of the way and ensure compliance. For instance, prepare administrative forms such as tax documents, the I-9 form, direct deposit, benefits information, etc. Prepare a packet of any other pertinent material, such as your employee handbook, to present to new hires on Day One.
Make Them Feel Welcome
Make new hires feel right at home by introducing them to the rest of your staff. You might make a formal announcement or just make the rounds throughout your workplace for one-on-one introductions. Introduce new employees during downtime or when things are typically slow(e.g. Friday afternoon) to minimize disruptions and give new employees a chance to truly connect.
Provide a Primary Contact
A new hire is likely to have questions or concerns throughout the first several weeks or months. Support them by providing a primary contact or mentor. Ideally, this should be a seasoned and knowledgeable staff member with a friendly disposition. This can ease a new employee’s transition and help them build a solid relationship with someone on staff right off the bat.
Technology has changed employee onboarding in recent years. For example, electronic onboarding allows new hires to access an online portal where they can get set up, check out their benefits, enter payroll information, find answers to common questions and much more. You can learn the details of electronic onboarding and watch a video about what it entails on RMI’s website.
Getting all of your ducks in a row and developing a standard employee onboarding procedure benefits both new hires and your business as a whole. It’s also likely to reduce your turnover rate while laying the foundation for an empowered, productive staff.